Frequently asked questions
Popular Questions
Below we have listed frequently asked questions for immediate help.
We do free delivery to all major cities in South Africa on invoices with a total amount R5 000 or more.
In stock Items
- Delivery with in 2 to 4 working days in Gauteng.
- 2 Days with courier service outside of Gauteng
Out of Stock Items
- Delivery is approximately 30 days from date of order.
*deliveries on COD accounts will be sent out once payment is received.
- We do provide telephonic assistance from 08:00 to 17:00 weekdays excluding Public Holidays.
- Where possible we also do provide on-line or on-site support.
- The Thin Client products includes an optional management module that assists with the roll-out of hundreds of Thin Clients a day.
- Thin Clients – 3 year carry-in, repair or swap-out warranty.
- Mini-PC’s – 1-3 year carry-in, repair or swap-out.
- Power adapters are included with every Thin Client and Mini-PC and carries the same warranty
- Training to our Authorised Partners are available on request.
- In all other cases we do provide telephonic support and guidance
- Firmware updates from our suppliers are available from time to time and can be downloaded free of charge.
- New dealers are required to complete our dealer application form.